Prior Approval

If required, prior approval from your insurance company must be completed before your visit. Please call your insurance company to help determine your coverage, as well as your deductible.

Questions For Your Health Insurance Provider

1. Is Felicia McNeil PMHNP a participating mental health prescribing provider? Is she an In-Network Provider?

2. Do I need to be pre-authorized to see Felicia McNeil, PMHNP?

3. If yes, by whom?

4. What is my co-pay amount?

5. What is my co-insurance percentage for outpatient mental health office visits?

6. What is my deductible amount?

7. Has will my deductible been met?

8. How many outpatient mental health visits are covered each year?

9. What are my out-of-network benefits for mental health?

10. If yes, do I have a separate out-of-network deductible?

Copays

Copays are sometimes a fixed amount, or they may also be a co-insurance which is a percentage of what is billed. Please be sure to verify your patient responsibility with your insurance to avoid any surprises.

Payments

• VISA

• Mastercard

• Discover

• HSA cards

A valid credit/debit card is required to be on file when setting up an appointment time and will be charged in the event of a no show for the full amount of the visit which is non-refundable. Additionally, your credit card/debit card will be charged for any remaining balance due for co-pays and deductible requirements in addition to any fees not covered by your insurance.

Client Responsibility

It is your responsibility to know and to pay your co-pay, co-insurance, or deductible at the time of your visit. Your insurance company will still be billed to validate your copay or deductible. Any amount not covered by your insurance will be charged to your credit card on file.

Additional Fees

• There is a $45 fee for checks with insufficient funds.

• If you need to be billed, there is a $10 billing fee per appointment, per billing cycle.

• Balances over 30 days may incur a 3.5% monthly finance charge.

• Balances past due for 90 days may be sent to an outside collections’ agency.

• Missed Appointments: Appointments must be cancelled at least 24 working hours in advance. If you cancel your appointment with less than 24 working hours notice, you will be charged for that time. 

  • The fee for a missed intake is $50.00 and a missed follow-up appointment is $25.00. Your insurance will not cover a missed appointment.